Privacy Policy
Effective date: August 10, 2026
Hive Contracting Inc. respects your privacy. This policy explains what information we collect through hivecontractinginc.com, how we use it, and the choices available to you.
Information We Collect
When you contact us or request an estimate, we may collect information you provide, including your name, email address, phone number, project location, service needs, preferred contact method, and the details included in your message.
We may also collect technical and usage information automatically, including your IP address, browser and device type, pages visited, referring page, approximate location, interactions with the website, advertising campaign information, and identifiers such as UTM parameters, gclid, gbraid, wbraid, fbclid, and msclkid.
How We Use Information
We use information collected through the website to:
- respond to inquiries and estimate requests;
- communicate about requested services and projects;
- route inquiries to our customer relationship management system;
- understand how visitors find and use the website;
- measure advertising performance and lead delivery;
- improve our website, services, and customer experience;
- detect spam, misuse, and technical problems; and
- meet legal and regulatory obligations.
Cookies, Analytics, and Advertising
Our website uses cookies and similar technologies to understand website activity, measure advertising results, remember attribution information, and improve our services. These technologies may be provided by Google Analytics, Google Ads, Meta, Microsoft Clarity, and Osprey Solutions.
These services may collect information about pages viewed, clicks, scrolling, form activity, advertising sources, device information, and whether a website visit resulted in an inquiry. Microsoft Clarity may also provide heatmaps and session recordings that help us understand how visitors use the site.
You can limit or remove cookies through your browser settings. Blocking cookies or tracking technologies may reduce our ability to measure website and advertising performance, but it will not prevent you from contacting Hive Contracting directly.
Forms, Calls, Emails, and Text Messages
When you submit a website form, you authorize Hive Contracting to use the information you provide to respond to your request. If you choose text messaging as a contact method or separately consent to receive texts, message and data rates may apply. You can reply STOP to opt out of text messages. Consent to receive text messages is not a condition of purchasing services.
Information about text-message consent is not shared with unaffiliated third parties for their own marketing purposes.
Service Providers
We use service providers to operate the website, deliver inquiries, manage customer relationships, measure performance, and support advertising. These providers may include Osprey Solutions and its CRM and attribution services, Formspree as a backup form-delivery service, Google, Meta, and Microsoft Clarity.
We share information with service providers only as needed for these purposes or where required by law. We do not sell personal information submitted through our website.
Processing Outside Canada
Some service providers may process or store information outside Alberta or Canada. Information processed in another jurisdiction may be subject to the laws of that jurisdiction.
Retention and Security
We retain personal information only for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, improve our operations, and meet legal obligations. We use reasonable administrative, technical, and organizational measures to protect information, but no online system can be guaranteed completely secure.
Your Choices and Rights
You may ask to access or correct personal information we hold about you, withdraw consent where applicable, or request that we stop using your information for certain purposes. Some information may need to be retained where required by law or for legitimate business purposes.
You can also manage advertising and privacy preferences through:
Updates to This Policy
We may update this policy when our website, services, or legal obligations change. The effective date at the top of this page shows when the policy was last updated.
Contact Us
For questions or requests about this privacy policy or your personal information, contact:
Hive Contracting Inc. — Edmonton and Central Alberta — Phone: 780-699-3055 — Email: hivecontractingcompany@gmail.com